Meet Your Staff

Serving People of All Ages Across Central & Western Maine

Jenna Palazzolo, Au.D., CCC-A, FAAA

Dr. Palazzolo joined LA Hearing in September 2016. She received her bachelor’s degree in Communication Sciences and Disorders from the University of Maine in 2011 and continued on to receive her Doctorate degree from Central Michigan University in 2015. Dr. Palazzolo moved back to Maine following graduation and has loved being back home on the East Coast!

She has a passion for helping those around her, especially those struggling with hearing loss. She specializes in fitting, repairing, and adjusting all makes and models of hearing aids and loves diagnostic testing for pediatrics and adults.

Dr. Palazzolo resides in Androscoggin county with her husband and growing family! She enjoys visiting family in Michigan and outside of work, Dr. Palazzolo spends time singing, crocheting, and teaching others about natural health solutions through use of essential oils.


Emilee Hudgens, Au.D., CCC-A

Dr. Hudgens joined LA Hearing in June 2020. She received her Bachelor of Science in Biological Sciences from Southern Illinois University in 2015 and her Doctor of Audiology Degree from Illinois State University in 2020. Dr. Hudgens moved to Maine in 2019 to complete her clinical residency and the Maine LEND program in Portland. She has experience with adult and pediatric diagnostics, hearing devices, and working on interdisciplinary teams. She is dedicated to helping the community and excited to work with patients of all ages.


Michelle Pillsbury

Michelle joined LA Hearing Center in 2017 as the practice receptionist. Michelle assists patients from the very first time they are in touch with our practice, and then throughout their hearing healthcare journey. A kind and friendly presence, she looks forward to welcoming you to our practice. Michelle has have lived in Lewiston for 10 years and loves it! She has 2 cats and a dog. Always up for a visit to the ocean, she especially enjoys the outdoors during our glorious Maine fall.


Hillary Dow, MBA Practice Manager

Hillary joined LA Hearing Center in January 2020 as the practice manager. Hillary brings extensive marketing and business experience to the practice, having also worked in several healthcare settings. Prior to joining the staff, Hillary was a member of the agency’s board of directors for twelve years, including serving as board president and chair of the marketing and PR committee. With a head for business and a deep love for the organization, she is thrilled to now be part of the leadership team. Hillary and her husband, Adam, are proud parents of two young children (including a 2020 Sandcastle graduate). When she’s not here at the practice, she is paddling, needle felting, cooking, and authoring & illustrating children’s books!


When is it time to seek professional help?

As soon as you feel you are experiencing difficulty hearing and/or understanding conversations, especially if you have begun AVOIDING situations and activities that you enjoy because of your hearing difficulties.

Choosing Your Healthcare Team

We are the Lewiston Auburn area’s only private, non-profit provider of comprehensive audiological services.


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